To enable growth while managing risk for the finance section on fees, the following approach has proven useful:
Simply, fees are about adding cost control.
How do I talk about cost control?
Each of us wants certainty around performance expectations and payment.
How do I act on this?
Use these 5 key negotiation points
- Fee structure (fixed, variable, hybrid)
- Payment method and terms
- Refunds
- Dispute process
- Collections for unpaid fees
